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Legal

Privacy Policy

Last updated: May 23, 2026

This Privacy Policy explains how Accurate Home Repair ("we," "us," or "our") collects, uses, and protects information when you visit our website at 1accuratehomerepair.com or contact us through it. We keep this simple and honest: we collect only what we need to respond to you and do the work, and we don't sell your information.

Information we collect

Information you give us

When you fill out our quote request form, we collect the information you choose to provide — typically your name, phone number, email address, service address, the type of work you need, and any details you add in the message field. If you call, text, or email us, we receive whatever information you share in that conversation.

Information collected automatically

Like most websites, our hosting provider may automatically record basic technical information when you visit — such as your IP address, browser type, device, and the pages you view. This is standard server activity used to keep the site running, secure, and reliable. We do not use this information to identify you personally.

Cookies and tracking

We do not use advertising cookies or cross-site tracking, and we do not run third-party advertising networks on this site. Our host may use limited, essential cookies to operate and secure the website. Your browser settings let you control or block cookies if you prefer.

How we use your information

We use the information you provide to:

  • Respond to your quote request or question and schedule service
  • Contact you by phone, email, or text about your request, as you've consented on our form
  • Provide estimates, perform the work, and follow up about the job
  • Keep records of our work and communications for normal business purposes
  • Comply with legal, licensing, or insurance obligations

How we share your information

We do not sell or rent your personal information. We share it only in these limited situations:

  • Service providers who help us run the website and our business — such as our website hosting provider (Cloudflare) and the form-delivery service that sends us your quote request (Web3Forms). These providers handle your information only to provide their service to us.
  • Trades and partners on your project, when needed to complete the work you've asked us to do — for example, a structural engineer or a specialty contractor — and only the information necessary for that purpose.
  • Legal reasons, if required by law, regulation, legal process, or to protect the rights, property, or safety of our customers, the public, or our business.

Phone, email, and text communications

By submitting our form, you consent to be contacted by phone, email, or text about your request. These messages are about your inquiry and the work you've asked about — we don't send marketing blasts. If you'd prefer we stop contacting you, just let us know, or reply to a text asking us to stop, and we will.

How long we keep your information

We keep your information for as long as needed to respond to you, complete and stand behind our work, and meet normal business, tax, licensing, and legal requirements. When we no longer need it, we dispose of it in a reasonable manner.

How we protect your information

We take reasonable steps to protect the information you share with us. That said, no website or method of transmitting information over the internet is completely secure, so we can't guarantee absolute security. Please don't send sensitive information such as financial account numbers, Social Security numbers, or payment-card details through the website form.

Children's privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we'll delete it.

Your choices and California privacy rights

You can ask us what information we have about you, ask us to correct it, or ask us to delete it, and you can opt out of further contact at any time. Depending on your situation and applicable law, California residents may have additional rights regarding their personal information. To make any request, just contact us using the details below — we'll respond as required by applicable law.

Links to other websites

Our site may link to other websites we don't control. We're not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top of this page. Continued use of the website after an update means you accept the revised policy.

Contact us

If you have questions about this Privacy Policy or your information, please reach out:

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